/**
 * FioriOnline24 - Iris Agentic Web Chat h24 Stylesheet
 * Version: 1.0.0
 *
 * Gerarchia Z-Index certificata:
 * - PWA Bottom Nav Bar: 1030
 * - Cookie Shield Banner: 1040
 * - Iris Launcher & Desktop Modal: 1045
 * - Iris Mobile Full Drawer: 2050 (superiore a cookie banner e menu)
 */

:root {
    --fo24-iris-primary: #008751;
    --fo24-iris-primary-dark: #007043;
    --fo24-iris-primary-light: #059669;
    --fo24-iris-accent: #d1fae5;
    --fo24-iris-bg: #ffffff;
    --fo24-iris-text: #1f2937;
    --fo24-iris-text-muted: #6b7280;
    --fo24-iris-border: #e5e7eb;
    --fo24-iris-radius: 18px;
    --fo24-iris-shadow: 0 16px 48px -8px rgba(0, 0, 0, 0.22);
}

/* Helper di visibilità */
.fo24-iris-hidden {
    display: none !important;
}

/* =====================================================================
   LAUNCHER FLOTTANTE DESKTOP
   ===================================================================== */
#fo24-iris-launcher {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--fo24-iris-primary) 0%, var(--fo24-iris-primary-light) 100%);
    box-shadow: 0 4px 20px rgba(0, 135, 81, 0.38);
    z-index: 1045;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    border: none;
    outline: none;
    padding: 0;
    transition: transform 0.25s cubic-bezier(0.4, 0, 0.2, 1), box-shadow 0.25s ease;
    user-select: none;
    -webkit-tap-highlight-color: transparent;
}

#fo24-iris-launcher:hover {
    transform: scale(1.06);
    box-shadow: 0 6px 24px rgba(0, 135, 81, 0.48);
}

#fo24-iris-launcher:active {
    transform: scale(0.96);
}

.fo24-iris-launcher-avatar {
    font-size: 28px;
    line-height: 1;
    filter: drop-shadow(0 2px 4px rgba(0,0,0,0.15));
}

.fo24-iris-badge-pulse {
    position: absolute;
    top: -2px;
    right: -2px;
    background: #10b981;
    color: #ffffff;
    font-size: 10px;
    font-weight: 700;
    padding: 2px 6px;
    border-radius: 10px;
    border: 2px solid #ffffff;
    box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7);
    animation: fo24IrisPulse 2s infinite;
}

@keyframes fo24IrisPulse {
    0% {
        transform: scale(0.95);
        box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7);
    }
    70% {
        transform: scale(1);
        box-shadow: 0 0 0 8px rgba(16, 185, 129, 0);
    }
    100% {
        transform: scale(0.95);
        box-shadow: 0 0 0 0 rgba(16, 185, 129, 0);
    }
}

/* =====================================================================
   TEASER BUBBLE (FUMETTO DI BENVENUTO)
   ===================================================================== */
#fo24-iris-teaser {
    position: fixed;
    bottom: 96px;
    right: 24px;
    max-width: 290px;
    background: #ffffff;
    color: var(--fo24-iris-text);
    border-radius: 16px;
    padding: 12px 14px;
    box-shadow: 0 10px 25px -5px rgba(0, 0, 0, 0.15), 0 8px 10px -6px rgba(0, 0, 0, 0.1);
    border: 1px solid rgba(0, 135, 81, 0.18);
    z-index: 1045;
    animation: fo24IrisSlideUp 0.35s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes fo24IrisSlideUp {
    from {
        opacity: 0;
        transform: translateY(12px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.fo24-iris-teaser-close {
    position: absolute;
    top: 6px;
    right: 8px;
    background: transparent;
    border: none;
    font-size: 16px;
    line-height: 1;
    color: var(--fo24-iris-text-muted);
    cursor: pointer;
    padding: 2px 6px;
}

.fo24-iris-teaser-body {
    display: flex;
    align-items: flex-start;
    gap: 8px;
}

.fo24-iris-teaser-icon {
    font-size: 20px;
    line-height: 1.2;
}

.fo24-iris-teaser-text {
    margin: 0;
    font-size: 13px;
    line-height: 1.4;
    color: var(--fo24-iris-text);
}

/* =====================================================================
   FINESTRA CONVERSAZIONALE (DESKTOP MODAL)
   ===================================================================== */
#fo24-iris-window {
    position: fixed;
    bottom: 96px;
    right: 24px;
    width: 380px;
    height: 580px;
    max-height: calc(100vh - 120px);
    background: var(--fo24-iris-bg);
    border-radius: var(--fo24-iris-radius);
    box-shadow: var(--fo24-iris-shadow);
    border: 1px solid rgba(0, 0, 0, 0.08);
    z-index: 1045;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    animation: fo24IrisWindowOpen 0.3s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes fo24IrisWindowOpen {
    from {
        opacity: 0;
        transform: scale(0.92) translateY(20px);
    }
    to {
        opacity: 1;
        transform: scale(1) translateY(0);
    }
}

/* Header Conversazione */
.fo24-iris-header {
    background: linear-gradient(135deg, var(--fo24-iris-primary) 0%, var(--fo24-iris-primary-light) 100%);
    color: #ffffff;
    padding: 12px 16px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    box-shadow: 0 2px 8px rgba(0,0,0,0.1);
}

.fo24-iris-header-info {
    display: flex;
    align-items: center;
    gap: 10px;
}

.fo24-iris-header-avatar {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    background: #ffffff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    border: 2px solid rgba(255, 255, 255, 0.85);
    box-shadow: 0 2px 4px rgba(0,0,0,0.12);
}

.fo24-iris-header-titles {
    display: flex;
    flex-direction: column;
}

.fo24-iris-title {
    margin: 0;
    font-size: 14.5px;
    font-weight: 700;
    line-height: 1.25;
    color: #ffffff;
}

.fo24-iris-subtitle {
    font-size: 11px;
    color: var(--fo24-iris-accent);
    line-height: 1.3;
}

.fo24-iris-header-actions {
    display: flex;
    align-items: center;
    gap: 6px;
}

.fo24-iris-btn-icon {
    background: rgba(255, 255, 255, 0.15);
    border: none;
    border-radius: 6px;
    color: #ffffff;
    width: 28px;
    height: 28px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-size: 16px;
    line-height: 1;
    transition: background 0.15s ease;
}

.fo24-iris-btn-icon:hover {
    background: rgba(255, 255, 255, 0.3);
}

/* Quick Action Chips Bar */
.fo24-iris-chips-bar {
    display: flex;
    gap: 6px;
    padding: 8px 12px;
    background: #f9fafb;
    border-bottom: 1px solid var(--fo24-iris-border);
    overflow-x: auto;
    white-space: nowrap;
    scrollbar-width: thin;
}

.fo24-iris-chips-bar::-webkit-scrollbar {
    height: 3px;
}

.fo24-iris-chips-bar::-webkit-scrollbar-thumb {
    background: #d1d5db;
    border-radius: 3px;
}

.fo24-iris-chip {
    background: #ffffff;
    border: 1px solid #d1d5db;
    border-radius: 14px;
    padding: 5px 10px;
    font-size: 11.5px;
    font-weight: 500;
    color: #374151;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    transition: all 0.15s ease;
    flex-shrink: 0;
}

.fo24-iris-chip:hover {
    background: #ecfdf5;
    border-color: var(--fo24-iris-primary);
    color: var(--fo24-iris-primary-dark);
}

/* Area Messaggi */
.fo24-iris-messages {
    flex: 1;
    padding: 14px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 12px;
    background: #fbfbfb;
}

.fo24-iris-msg {
    display: flex;
    gap: 8px;
    max-width: 88%;
}

.fo24-iris-msg-iris,
.fo24-iris-msg-operator {
    align-self: flex-start;
}

.fo24-iris-msg-user {
    align-self: flex-end;
    flex-direction: row-reverse;
}

.fo24-iris-msg-avatar {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: #e5e7eb;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 14px;
    flex-shrink: 0;
}

.fo24-iris-msg-user .fo24-iris-msg-avatar {
    background: var(--fo24-iris-primary);
    color: #ffffff;
}

.fo24-iris-msg-content {
    display: flex;
    flex-direction: column;
}

.fo24-iris-operator-badge {
    display: inline-block;
    background: #fef3c7;
    color: #92400e;
    font-size: 10px;
    font-weight: 700;
    padding: 2px 6px;
    border-radius: 4px;
    margin-bottom: 4px;
    align-self: flex-start;
}

.fo24-iris-msg-bubble {
    padding: 10px 14px;
    border-radius: 14px;
    font-size: 13.5px;
    line-height: 1.45;
    word-break: break-word;
}

.fo24-iris-msg-iris .fo24-iris-msg-bubble {
    background: #ffffff;
    color: var(--fo24-iris-text);
    border: 1px solid var(--fo24-iris-border);
    border-top-left-radius: 4px;
    box-shadow: 0 1px 3px rgba(0,0,0,0.04);
}

.fo24-iris-msg-operator .fo24-iris-msg-bubble {
    background: #fffbeb;
    color: #78350f;
    border: 1px solid #fde68a;
    border-top-left-radius: 4px;
}

.fo24-iris-msg-user .fo24-iris-msg-bubble {
    background: var(--fo24-iris-primary);
    color: #ffffff;
    border-top-right-radius: 4px;
}

.fo24-iris-msg-time {
    font-size: 10px;
    color: var(--fo24-iris-text-muted);
    margin-top: 3px;
    padding: 0 4px;
}

.fo24-iris-msg-user .fo24-iris-msg-time {
    text-align: right;
}

.fo24-iris-link {
    color: var(--fo24-iris-primary);
    text-decoration: underline;
    font-weight: 500;
}

/* Card Catalogo Floreale (Prezzo calcolato 0.55) */
.fo24-iris-catalog-card {
    background: #ffffff;
    border: 1px solid var(--fo24-iris-border);
    border-radius: 12px;
    padding: 10px;
    margin-top: 8px;
    box-shadow: 0 2px 6px rgba(0,0,0,0.06);
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.fo24-iris-card-img {
    width: 100%;
    height: 140px;
    object-fit: cover;
    border-radius: 8px;
}

.fo24-iris-card-details {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.fo24-iris-card-title {
    margin: 0;
    font-size: 14px;
    font-weight: 700;
    color: var(--fo24-iris-text);
}

.fo24-iris-card-price {
    font-size: 16px;
    font-weight: 800;
    color: var(--fo24-iris-primary-dark);
}

.fo24-iris-card-badge {
    font-size: 11px;
    font-weight: 600;
    color: #047857;
    background: #d1fae5;
    padding: 2px 6px;
    border-radius: 4px;
    display: inline-block;
}

.fo24-iris-card-btn {
    background: var(--fo24-iris-primary);
    color: #ffffff;
    font-size: 12.5px;
    font-weight: 700;
    text-align: center;
    padding: 8px 12px;
    border-radius: 8px;
    text-decoration: none;
    margin-top: 4px;
    transition: background 0.15s ease;
}

.fo24-iris-card-btn:hover {
    background: var(--fo24-iris-primary-dark);
}

/* Box Link Pagamento */
.fo24-iris-pay-box {
    margin-top: 8px;
}

.fo24-iris-pay-btn {
    display: block;
    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
    color: #ffffff;
    font-size: 13px;
    font-weight: 700;
    text-align: center;
    padding: 10px 14px;
    border-radius: 8px;
    text-decoration: none;
    box-shadow: 0 4px 12px rgba(16, 185, 129, 0.3);
}

/* Bottone WhatsApp 1-Clic Post-Escalation */
.fo24-iris-wa-action-box {
    margin-top: 8px;
}

.fo24-iris-wa-btn {
    display: block;
    background: #25D366;
    color: #ffffff;
    font-size: 13px;
    font-weight: 700;
    text-align: center;
    padding: 10px 14px;
    border-radius: 8px;
    text-decoration: none;
    box-shadow: 0 4px 12px rgba(37, 211, 102, 0.3);
    transition: background 0.15s ease;
}

.fo24-iris-wa-btn:hover {
    background: #20bd5a;
}

/* Indicatore di Digitazione (Typing) */
.fo24-iris-typing {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 6px 14px;
    background: transparent;
}

.fo24-iris-typing-dots {
    display: flex;
    gap: 4px;
    background: #ffffff;
    border: 1px solid var(--fo24-iris-border);
    padding: 6px 10px;
    border-radius: 12px;
}

.fo24-iris-typing-dots span {
    width: 6px;
    height: 6px;
    background: var(--fo24-iris-text-muted);
    border-radius: 50%;
    animation: fo24IrisBounce 1.4s infinite ease-in-out both;
}

.fo24-iris-typing-dots span:nth-child(1) { animation-delay: -0.32s; }
.fo24-iris-typing-dots span:nth-child(2) { animation-delay: -0.16s; }

@keyframes fo24IrisBounce {
    0%, 80%, 100% { transform: scale(0); }
    40% { transform: scale(1); }
}

.fo24-iris-typing-text {
    font-size: 11.5px;
    color: var(--fo24-iris-text-muted);
}

/* Box Prompt Ordine Esistente & Escalation */
.fo24-iris-prompt-box,
.fo24-iris-escalate-box {
    background: #ffffff;
    border-top: 1px solid var(--fo24-iris-border);
    padding: 10px 14px;
}

.fo24-iris-prompt-label,
.fo24-iris-escalate-desc {
    font-size: 12px;
    font-weight: 600;
    color: var(--fo24-iris-text);
    margin-bottom: 6px;
    display: block;
}

.fo24-iris-escalate-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 12.5px;
    font-weight: 700;
    color: var(--fo24-iris-primary-dark);
    margin-bottom: 4px;
}

.fo24-iris-prompt-row {
    display: flex;
    gap: 6px;
}

.fo24-iris-prompt-input {
    flex: 1;
    border: 1px solid #d1d5db;
    border-radius: 8px;
    padding: 6px 10px;
    font-size: 13px;
    outline: none;
}

.fo24-iris-prompt-input:focus {
    border-color: var(--fo24-iris-primary);
}

.fo24-iris-prompt-btn {
    background: var(--fo24-iris-primary);
    color: #ffffff;
    border: none;
    border-radius: 8px;
    padding: 6px 12px;
    font-size: 12.5px;
    font-weight: 600;
    cursor: pointer;
}

.fo24-iris-prompt-cancel {
    background: transparent;
    border: none;
    color: var(--fo24-iris-text-muted);
    font-size: 16px;
    cursor: pointer;
    padding: 4px 8px;
}

/* Footer / Input Form */
.fo24-iris-footer {
    background: #ffffff;
    border-top: 1px solid var(--fo24-iris-border);
    padding: 10px 14px 8px 14px;
}

.fo24-iris-form {
    display: flex;
    align-items: center;
    gap: 8px;
    background: #f9fafb;
    border: 1px solid #d1d5db;
    border-radius: 12px;
    padding: 6px 10px;
}

.fo24-iris-input {
    flex: 1;
    border: none;
    background: transparent;
    font-size: 13.5px;
    line-height: 1.4;
    color: var(--fo24-iris-text);
    resize: none;
    outline: none;
    max-height: 80px;
    font-family: inherit;
}

.fo24-iris-send-btn {
    background: var(--fo24-iris-primary);
    color: #ffffff;
    border: none;
    border-radius: 8px;
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    flex-shrink: 0;
    transition: background 0.15s ease;
}

.fo24-iris-send-btn:hover {
    background: var(--fo24-iris-primary-dark);
}

.fo24-iris-privacy-note {
    text-align: center;
    font-size: 10.5px;
    color: var(--fo24-iris-text-muted);
    margin-top: 6px;
}

/* =====================================================================
   MODALITÀ RESPONSIVE MOBILE (< 1024px)
   ===================================================================== */
@media (max-width: 1023px) {
    #fo24-iris-launcher {
        display: none !important; /* Su mobile il touchpoint primario è la Tab 5 PWA (#fo24-tab-whatsapp) */
    }

    #fo24-iris-teaser {
        display: none !important;
    }

    #fo24-iris-window {
        position: fixed;
        top: 0;
        left: 0;
        right: 0;
        bottom: 0;
        width: 100%;
        height: 100%;
        max-height: 100vh;
        border-radius: 0;
        border: none;
        z-index: 2050; /* Superiorità certificata su PWA bar (1030) e Cookie banner (1040) */
        padding-top: env(safe-area-inset-top, 0);
        padding-bottom: env(safe-area-inset-bottom, 0);
    }

    #fo24-iris-window input,
    #fo24-iris-window textarea {
        font-size: 16px !important; /* Previene l'auto-zoom forzato di iOS Safari */
    }

    .fo24-iris-header {
        padding: 14px 16px;
    }

    .fo24-iris-btn-icon {
        width: 34px;
        height: 34px;
        font-size: 20px;
    }
}